Universal Design is the design of products and environment to be usable by all people, to the greatest extent possible, without the need for adaptation or specialised design.
User groups needs to be covered in the community :
- infant & children
- expectant mothers
- elderlies
- wheelchair users
- physically injured persons
- sightless persons
- hearing impaired persons
Areas affected by universal design are :
- Carparks
- Information counters
- Ramps
- Entrances
- Seating facilities
- Tactile indicators
- Escalators
- Pedestrian crossing
- Lifts & Lift cars
- Staircases
- Signage
- Toilet
- Washrooms
- Foodcourts and cafes
- Retails
- Nursery rooms
Monday, December 19, 2011
Saturday, December 10, 2011
List of No Good Foods
According to TCM's doctor, these foods I need to avoid :
1. Chilli
2. Pepper
3. Ice
4. Internal Organs
5. Fried food
6. Mutton
7. Milkfish
8. Black shrimp paste
9. Squid
10. Prawn
11. Crab
1. Chilli
2. Pepper
3. Ice
4. Internal Organs
5. Fried food
6. Mutton
7. Milkfish
8. Black shrimp paste
9. Squid
10. Prawn
11. Crab
Monday, October 24, 2011
F1 Thank You Dinner
I've been doing F1 chalets since the first F1 event in 2008. This was the first time I was invited to the "Thank You" dinner for who involved in F1 2011.
The dinner took place in Imperial Treasure at Crown Plaza Hotel Terminal 3 Changi Airport. The food was good and I never tried some of them before. That was the first time I ate those exotic food.
The dinner began with boiled prawn which was sweet and tasty.
My excitement reached the peak when I saw something really familiar on the silver tray. It was sooooo good. :)
Next one was the exotic enough. Each of us just got 1 orangie clear soup in a small bowl with few wolf berries in it. It tasted delicious without any meat or any thing in the soup. But later on 2 plates of meat were put on the lazy suzan and I think those were the meat where this tasty soup came from.
There were few pieces looked like gizzards and the rest look like normal chicken or duck pieces. But then, the waiter told us those were snails. I didn't try the snail because I imagined the snail and I felt disgusted.
I didn't feel like eating also for the goose feet with sea cucumber. The feet was covered by skin and extra membrane in between the fingers. It was my first time to eat this weird food. The picture I found in the internet was not the same as I had eaten.
The rest of the food were normal, such as fried rice, fried fish with black sauce, spinach with 3 kind of eggs ( I love this one ) and normal dessert.
The dinner took place in Imperial Treasure at Crown Plaza Hotel Terminal 3 Changi Airport. The food was good and I never tried some of them before. That was the first time I ate those exotic food.
The dinner began with boiled prawn which was sweet and tasty.
My excitement reached the peak when I saw something really familiar on the silver tray. It was sooooo good. :)
Next one was the exotic enough. Each of us just got 1 orangie clear soup in a small bowl with few wolf berries in it. It tasted delicious without any meat or any thing in the soup. But later on 2 plates of meat were put on the lazy suzan and I think those were the meat where this tasty soup came from.
There were few pieces looked like gizzards and the rest look like normal chicken or duck pieces. But then, the waiter told us those were snails. I didn't try the snail because I imagined the snail and I felt disgusted.
I didn't feel like eating also for the goose feet with sea cucumber. The feet was covered by skin and extra membrane in between the fingers. It was my first time to eat this weird food. The picture I found in the internet was not the same as I had eaten.
The rest of the food were normal, such as fried rice, fried fish with black sauce, spinach with 3 kind of eggs ( I love this one ) and normal dessert.
Sunday, October 23, 2011
Niko's Bday
Niko's Mouth Guard
Finally, after more than 3 years nagging, he finally went to get his mouth guard at one of the dental clinic, River vale Mall.
It's a bit thick than I thought. I thought it was a silicon layer covering his teeth. It turned to be a thick plastic rubber chasing. But I believe this will last longer than the silicon one.
Hi-Beam from Etude House
I bought this Hi-Beam glitter from Etude House for $17.00, I thought it's like bronzer. In fact, it is just a glitter in a compact powder form.
When I applied this on my face, it's not so good. My face looked wet as if I'm perspiring. After so many times, I decided to use this as body glitter instead of face glitter. And I think it looks good on body for wedding dinner or going to cafe.
Yesterday, I realized that this product is actually a copy of Guerlain product in a simplified and cheaper version.
When I applied this on my face, it's not so good. My face looked wet as if I'm perspiring. After so many times, I decided to use this as body glitter instead of face glitter. And I think it looks good on body for wedding dinner or going to cafe.
Yesterday, I realized that this product is actually a copy of Guerlain product in a simplified and cheaper version.
New Running Shoes
Thursday, September 29, 2011
Ipoh Trip 23rd-25th September 2011
Listy, Yoon, Jason, Liana and I went to Ipoh to attend Siao Mun's wedding on 23rd September.
The trip began on 23rd morning. We had Mc.D breakfast in the morning at Budget Terminal.
The trip began on 23rd morning. We had Mc.D breakfast in the morning at Budget Terminal.
Monday, September 26, 2011
How Green Building Should Look : Ken Yeang
Green building doesn't necessarily equal ugly. There's often a causallink between building's look and its sustainable credentials, if for no other reason than green architecture demands a certain set of materials, economy, and form. Now, this form-function relationship need not mean ugly, aesthetically uncomfortable.
According to Ken Yeang, good architecture is green architecture, but green architecture is not necessarily good.
The building should not look like a modernist, and should not be pristine; it should be a bit fuzzy and something new. The ideal green building is one which is ecomimetic and whichintegrates seamlessly and benignly with the natural environtment at 3 levels: physically, systemically, and temporally.
According to Ken Yeang, good architecture is green architecture, but green architecture is not necessarily good.
The building should not look like a modernist, and should not be pristine; it should be a bit fuzzy and something new. The ideal green building is one which is ecomimetic and whichintegrates seamlessly and benignly with the natural environtment at 3 levels: physically, systemically, and temporally.
Sunday, September 18, 2011
Handling Complaints
I realized when I was in Indonesia, I didn't bother to waste our time to complaint because no body will respond. It became a culture. We just need to learn our lesson and keep in mind not to go back to the place that have bad service or product.
It's a totally different story when I live in Singapore. Every time you are not satisfied with a thing or a product, you can make a complaint. Most of them will respond positively by giving discount, free give, or apologize to you.
The real test of client relations skill is the way we handle difficult situations. A Complaint is a warning sign that our product or service has a problem. Treat a complain is an opportunity to put things right.
For service company, good word of mouth is the best and most reliable source of marketing.
These steps may be a better procedure to respond a complaints :
- Keep calm and listen
- Thank the client for bringing the matter to your attention
- Apologise
- Never argue or disagree, even the client is wrong
- Ask question and note the facts
- Consider the some alternative of solutions, decide the best to do and take action
- Explain what you are doing and why
- Make a record of the complain and pass it to those responsible
- Follow up to ensure the matter was rectified
I will put "handling problems and difficult clients" on the same category.
These are the steps :
- Ask questions to clarify the problem.
- Solve it your self if possible or find some one who can
- Do not ignore or dismiss the problem
- Do not blame the client
- Do not laugh, even it's funny
- Do not avoid by saying "it's not my job" or "we can't help you"
- Try to understand the client
- Respond as quickly as possible
Beside those steps, I think our expression when we are talking to client has to be neutral or welcoming rather than black face :)
It's a totally different story when I live in Singapore. Every time you are not satisfied with a thing or a product, you can make a complaint. Most of them will respond positively by giving discount, free give, or apologize to you.
The real test of client relations skill is the way we handle difficult situations. A Complaint is a warning sign that our product or service has a problem. Treat a complain is an opportunity to put things right.
For service company, good word of mouth is the best and most reliable source of marketing.
These steps may be a better procedure to respond a complaints :
- Keep calm and listen
- Thank the client for bringing the matter to your attention
- Apologise
- Never argue or disagree, even the client is wrong
- Ask question and note the facts
- Consider the some alternative of solutions, decide the best to do and take action
- Explain what you are doing and why
- Make a record of the complain and pass it to those responsible
- Follow up to ensure the matter was rectified
I will put "handling problems and difficult clients" on the same category.
These are the steps :
- Ask questions to clarify the problem.
- Solve it your self if possible or find some one who can
- Do not ignore or dismiss the problem
- Do not blame the client
- Do not laugh, even it's funny
- Do not avoid by saying "it's not my job" or "we can't help you"
- Try to understand the client
- Respond as quickly as possible
Beside those steps, I think our expression when we are talking to client has to be neutral or welcoming rather than black face :)
Wednesday, August 17, 2011
Skin booster
Finally I have to make a decision for my dull face skin. It can not be helped anymore. I know some extra money will be sacrified for the upgrading.
First option will be buying a bottle of the miracle essence from SKII. It will definitely help to make the skin looks radiant.
I was looking for second option, such as traditional chinese ingredients or vitamin C. I heard a lot of celebrity inject vitamin C to make their skin more fair. Even though they are native Indonesian who have darker skin tone, but once they inject vitamin C they look like Chinese with fair skin.
I found something that is not new, and I'd been looking for this thing for few times.
So since I've decided to spend for my personal treatment and i've done my research on this product's review, then i finally decided to buy this.
I've taken my 3rd bottle. I would say my skin is a bit smoother, but the glow I'm expecting is not shown yet. I will only risk my $58.80 for this 12 days treatment. If it doesn't work, then it's time to move on to other alterntives.
Saturday, April 23, 2011
I need my Great Cook
When Niko was away to Jakarta last time.
I suffered a lot. I had to make my own lunch and dinner.
This was what I manage to do to relieve my hunger. It was a pathetic meal. :(
I cooked rice and mixed with furikake. I used Daisho sushi molder.
The rest were popcorn chicken, sausage, and hamburger. I also finished the left over lettuce.
I suffered a lot. I had to make my own lunch and dinner.
This was what I manage to do to relieve my hunger. It was a pathetic meal. :(
I cooked rice and mixed with furikake. I used Daisho sushi molder.
The rest were popcorn chicken, sausage, and hamburger. I also finished the left over lettuce.
3rd Wedding Anniversary, Bintan
It was started with a failure to find taxi at Sengkang. We were late to catch 1st ferry to Bintan. So we decided to have lunch at Tampines Mall and from there then we went to Tanah Merah ferry terminal.
We stayed at Mayang Sari Bintan Resort. The cottage was a bit old but I think still ok.
The beach was not as clean as Club Med beach.
We stayed at Mayang Sari Bintan Resort. The cottage was a bit old but I think still ok.
The beach was not as clean as Club Med beach.
Spaghetti with Brocolli Sauce
Pork Ribs with Thai Chilli
Saturday, February 19, 2011
What on Earth Am I Here for?
Monday, February 14, 2011
On Bullshit
Creative Tools
Wednesday, February 9, 2011
CNY 2011 lunch
Yes, Please Thanks!
Saturday, January 29, 2011
Bali Paintings are up!
Saturday, January 8, 2011
Zoo Visit
Tintin Shop
Finally Tintin got his own shop at Singapore. It's the 1st shop opened at South East Asia.
It's at Chinatown, Pagoda Street, near China town heritage center.
I wanted to buy a lot of things from there. They are not cheap. :(
So I only bought 2 post card and 2 miniature of Captain Haddock and Snowy.
I chose the Blue Lotus because it was my first Tintin's comic I collected.
X'mas give from Benwaicome
X'mas give from Niko
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